Customer Care

  • Dedicated Customer Care Dept.
  • 24hr Emergency Call Out
  • Planned Maintenance Contracts
  • Friendly & Knowledgeable Staff
  • Building on Client Relations

Working very closely with our professional team of technical engineers are our experienced and conversant Customer Care Team who liaise with our clients and home owners to resolve any technical faults that can unexpectedly arise with their central heating system, quickly and efficiently.

Our dedicated care team will offer telephone support in the first instance to help home owners quickly overcome any minor issues that could be simply rectified without an engineer.

In other cases, a qualified heating engineer will be allocated and booked in at your convenience to rectify the fault without fuss, to ensure your central heating system continues working efficiently with the minimum of delay.

Our fully qualified after care service engineers are fully trained to source and rectify any central heating or plumbing faults quickly and safely, interacting with home owners respectively to satisfy their requests.